How to Retrieve Lost/Damage Matric Certificate

Is your original matric certificate lost or damaged? Well, worry no more, because there’s a solution to your problem. Although replacing it comes at a cost, it is absolutely worth it at the end of the day.

You may apply for a replacement at the Department of Basic Education [DBE] or Provincial Education Department [PED] by simply completing the Replacement application form.

DBE says you can ask for a statement of results whilst waiting for the issuance of your certificate. Still, if you’re unhappy because of the damage to the certificate, you can return it to the DBE or PED offices.

The following is exactly what the education department requires applicants to do as part of the certificate replacement process:

What should you do?

  • Pay the prescribed fee by postal order at the Post Office, cash at DBE / PED office or by cheque.
  • Go to the nearest DBE/ PED offices with the following documents:
    1. An affidavit stating what happened to your certificate (i.e. if it is lost or damaged)
    2. the original national/ senior certificate (if it is damaged), this is not applicable if it is lost
    3. The original identity document (ID) and a certified copy.
  • Alternatively, you can download a form, Application for a Replacement Certificate Std’s 5,6,7,8,9,10 or Grade 12, fill it in and post it with the attached documents including the postal order to Private Bag X895, Pretoria, 0001

Note: If you are abroad (outside South Africa), you can send someone to the DBE to fill in the form for you and pay the prescribed fee.

How long does it take to Retrieve Matric Certificate?

It takes between four to six weeks for a Replacement certificate to be issued (for records on the system). You can obtain your statement of results immediately.

For records not on the system, it will take longer as records need to be retrieved from the archives and loaded on the system.

How much does it cost?

  • Replacement certificate: R107.00
  • Statement of results: additional R45.00.
  • These fees are valid from 01 April 2018 until 31 March 2019.

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